Terms of Service

By using GentPrint, you agree to the following terms and conditions that govern your access and use of our services.

1. Acceptance of Terms

By accessing or using GentPrint’s website, WhatsApp ordering system, or any related platform, you agree to comply with and be bound by these Terms of Service. If you do not agree, you may not use our services.

2. Services Overview

GentPrint provides online printing, design, and delivery solutions for individuals, businesses, and organizations. We reserve the right to modify, suspend, or discontinue any part of the service at any time without prior notice.

3. Orders and Payments

All orders must be paid in full before printing begins. Pricing and turnaround times may vary based on product type, quantity, and delivery location. Payments are processed securely through approved gateways.

4. Design and Content Ownership

You retain full rights to the designs and materials you provide. By submitting any design for printing, you confirm that you own or have the rights to use the content and that it does not infringe on any third-party rights.

5. Delivery and Shipping

We strive to ensure timely and accurate deliveries. However, GentPrint is not liable for delays caused by external factors such as logistics providers, natural events, or incorrect customer information. Please review your details carefully before confirming an order.

6. Refunds and Reprints

Refunds or reprints may be issued for defective products or printing errors caused by GentPrint. We do not provide refunds for customer mistakes, such as incorrect files or typographical errors, once printing has started.

7. Use of Platform

You agree not to misuse or attempt to gain unauthorized access to GentPrint’s systems, data, or customer information. Any fraudulent or harmful activities will result in immediate suspension and potential legal action.

8. Limitation of Liability

GentPrint will not be held responsible for indirect, incidental, or consequential damages resulting from the use of our services, including delays, loss of data, or business interruptions.

9. Modifications

We may revise these Terms of Service periodically. Continued use of our platform after changes indicates your acceptance of the updated terms.

10. Contact Information

For questions or concerns regarding these terms, contact us at info@gentprint.com.

Last Updated: October 2025

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